Live Chat Apps for Omnichannel Customer Support
Customer support has shifted rapidly in the last 5 years to satisfy ever growing pull of customer support channels.
The days of "call for support" are pretty much over. Nowadays it sounds more like "Tweet us, like us, text us, chat with us, email us and, if you prefer, you may also call us"
LiveHelpNow help desk system pioneered a truly omnichannel customer service platform early in 2015 allowing
call centers of all sizes to support multiple brands and truly via any channel customers prefer using such as
Live chat, SMS, Email, Facebook, Twitter, And many more....
Live chat apps are provided for convenience to smaller organizations(1-5 agents) to be able to support their customers while on the go.
LiveHelpnow Help Desk Live chat apps downloads are available for Windows PC, Mac, iPhone, iPad and Android devices.
Live Chat Apps provide instant chat, incoming email/support ticket notifications, as well as task reminders.